
TechPACT Pulse 7
In this TechPACT Pulse, we dissect Bain's How to Build a High-Performance Culture by Marc Berman, Tracy Thurkow, and Adélaïde Hubert. This article uncovers how to create a high-performing culture.
High-performance cultures are built by design, not default. What sets them apart? A bold aspiration, observable behaviors that bring that aspiration to life, and internal systems that reinforce both. The secret? Leaders who embody and reward these cultural norms daily. Below are 3 actions leaders can take to get the ball rolling.
-
Define a clear aspiration. Align your team's purpose with a compelling vision. Be explicit about what success looks like and why it matters.
-
Model the right behaviors. Be a living example of your culture. Actively recognize behavior that reflects team values and call out actions that undermine them.
-
Design reinforcing systems. Ensure your internal systems reinforce your cultural values, not just your operational KPIs. Use regular feedback and culture metrics just like you would revenue or growth, because culture drives both.
Ready to transform your team's culture? Read Now